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We welcome any and all questions and feedback. For privacy-related issues, please contact us.
Information We Collect
a. Personally Identifiable Information
We may collect personally Identifiable Information (including name, address, telephone number, e-mail address and, when necessary, credit card information) when you:
b. Aggregate Information
Our website collects some non-personal information about you using clickstream technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our site your IP address is collected.
An IP address is often associated with the place from which you enter the Internet like your ISP (Internet service provider), your company, or your university.
This information is not personally identifiable and we do not combine this type of information with personally identifiable information.
Use of Data We Collect
a. Personally Identifiable Information
At Lexington Boot Co., we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we use your personally identifiable information to allow us to:
Your e-mail address will be used only for the Lexington Boot Co. E-mail Newsletter and will not be shared with any third parties, except as described below. Instructions for unsubscribing are included in every e-mail.
b. Aggregate Information
We use the aggregate information that we collect from our customers in a manner that does not personally identify any individual. We use aggregate information to make our sites more interesting and useful to you. We also track the pages or documents accessed within our site. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This aggregate non-personal information is used to help our advertisers or our site design team create advertisements our guests might like.
Information We Share with Others
a. Our Contractors
We contract with other companies (credit card processors, shippers, sweepstakes promoters, website developers and others) to provide certain services to Lexington Boot Co. to fulfill orders, provide sweepstakes and create or maintain our website. In some instances, these contractors may have access to personally identifiable information but they contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out Lexington Boot Co. business.
These companies are usually prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lexington Boot Co.
In some instances, you may choose to deal with some of these contractors directly and provide your personal information to them. In those instances, you should check the privacy policies on their independent websites to make sure you are willing to have your personal information handled to your satisfaction.
For example, when you make a purchase from Lexington Boot Co. with a credit card, you may choose to use an independent card processor, such as Google Checkout, or a particular form of credit, such as Bill Me Later (“BML”). When these or similar choices are available, you will be notified about the option of checking their respective privacy policies, which will govern the collection and use of personal information that you give to them directly.
i. Postal Mailing Partners
From time to time, we make our postal mailing list (names and postal addresses only) available to carefully screened companies whose products we believe will be of interest to you. If you prefer that we do not share any information with these companies, you may make this request by mail by writing us.
We may also share your personally-identifiable information, including your name, address, e-mail address, as well as a record of any transactions you conduct on our website or offline with us, with a third-party advertising partner that we contract with, and its service providers, in order to deliver banner advertisements and other advertising tailored to your interests when you visit certain websites. In these instances, it will use the data we provide it anonymously, that is, without any of your identifying information. Our advertising partner is able to do this, in part, by using “cookies” to collect anonymous information about your visits to our Website, and your interaction with our products and services. As with the information we provide, no personally identifiable information is collected in this process and no personal information will be shared further with any other party. To choose not to have this information used by our third-party advertising partner, you may make this request by mail by writing us.
Your e-mail address is never shared with any third party (except as described above to our contractors who use it ONLY to carry out Lexington Boot Co. business and our advertising partner, also as described above.)
Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary:
We offer choices about the types of information you receive from us. If you prefer not to receive catalogs or other communications from Lexington Boot Co. or if you prefer to receive them less frequently, use the following form to request a change or cancellation in your catalog mailing subscription. If you no longer wish to receive our E-mail Newsletter, you may unsubscribe online, or unsubscribe using the link provided in each edition of the e-mail.
You may also make a subscription change or cancellation request for catalogs or E-mail newsletters by mail, by writing to us.
Please be sure to provide us your exact name and address, or the mailing label from your catalog, so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.
When you provide us your e-mail address, we may send you e-mails necessary to process your order or respond to a request, or, if you agree to it, to receive or E-mail Newsletter. For example, after you place an order at Ken Wooden.com, you will receive an e-mail confirmation and, in most cases, an e-mail with package tracking information. Recipients of our Electronic Gift Certificates will receive an e-mail notifying them of the gift and instructing them how to redeem it.
It is our intent to send you promotional e-mail (our E-mail Newsletter) only if you have agreed to receive it. Instructions on how to unsubscribe are included in each edition of the newsletter.
Your e-mail address will be used only for the Lexington Boot Co. E-mail Newsletter, respond to your request or to process your order, and will not be shared with any third parties. Instructions for unsubscribing are included in every e-mail containing promotional material.
Links to Other Sites
Occasionally we provide links on our web site to other sites we think you will enjoy. These sites operate independently of Lexington Boot Co. and have established their own privacy and security policies. Lexington Boot Co. does not have any control over these sites’ privacy practices. For the best online experience, we strongly encourage you to review these policies at any site you visit.
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.
When you make a purchase, request a catalog or create an account on our web site, your transactional information is transmitted in a safe, encrypted format. We maintain the data you provide, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources.
Privacy of Children on Our Web Site
Our web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us.
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