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Since 2004, we have offered the strongest return policy in the business. We will refund your money on any purchase that isn't 100% satisfactory. Anytime, for any reason as long as it is not used, altered or damaged. It's that simple.
How Lexington Boot Co. makes it absolutely right:
Need an exchange fast? Use Lexington Boot Co. Easy Exchange. For the fastest service, contact customer service anytime to request an Easy Exchange. We'll place your new order charging your credit card, but we'll waive regular shipping charges. Once we receive your return, we'll credit you for the cost of the original item.
Have questions about the Lexington Boot Co. returns process? You'll find all the information you need for returning your Ken Wooden merchandise. Select the topic from the following list that answers your question about returning merchandise. If you have other questions, then contact our Customer Service.
| Return Policy Topics
| Return Policy Processes